The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Initial CenturyLink complaints should be … We’ve collected hundreds of CenturyLink reviews to date, and there are a few themes among them worth discussing. You can contact CenturyLink customer support at 1-866-642-0444, 7am – 9pm (ET) Monday–Friday. I'd like to search by my new address. Hello - I'm not sure if I have the right location. Follow CenturyLink. The Oregon Attorney General’s office reports complaints about CenturyLink grew from 97 in 2014, to 167 in 2015, to 385 in 2016. But I am in desperate need to file a complaint, and need to know how to go about doing so. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CenturyLink Customer Service. Response to 9422 complaint(s) filed against business. On the Centurylink website, when I am logged in I can find absolutely no explanation of the features on my bill. Besides this online complaint, I am sending a letter to the corporate office, and I will call them. Most common customer complaints against CenturyLink What you have to say is important, so we are always listening. We want to hear about your experience at McDonald’s! GET OFF OF CENTURYLINK SERVICES IF YOU CAN!!!! To customize your pricing and feature options we need a little more information. All Rights Reserved. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. CenturyLink is dedicated to providing a personal touch customer experience. CenturyLink does not work. I have spent the last week dealing with CenturyLink trying to get our internet service working. Scambook's investigation team reached out to this company a total of 8 times, Scambook Investigators last contacted them on Jun 27, 2013. CenturyLink, FCC reach settlement over 'cramming' fees on phone bills. Understanding CenturyLink Reviews: Common Issues. While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I Never had) over to a collection agency. How to file a complaint with the corporate office. The following describes a government action that has been resolved either by a settlement or a decision by a court or administrative agency. Your inquiry will be sent through a direct message to provide a private, one-to-one engagement. If you need help with any problem, please contact us through this form. Poor internet connection service. Thank you for your patience during the merger process. Third party marks are the property of their respective owners. All Rights Reserved. Please try again. The compensation of those officers can be found in CenturyLink’s Annual Report. Get support, access resources, and explore products and services at CenturyLink.com. PAUL, Minn. (AP) — State officials are investigating CenturyLink after receiving hundreds of complaints that the utility failed to respond to requests to locate and mark underground cables. The contact details below are up to date and will help you: CenturyLink Residential Customer Support Phone: +1 – … Well, I am not one for a good rant but here goes!!! Denver, Colorado. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CenturyLink Customer Service. See reviews below to learn more or submit your own review. These are common problems that CenturyLink customers face. "Enroll Now" on the My CenturyLink Login page to create one now. Modem mysteriously quit working. Recent recommendations regarding this business are as follows: "American customer service", "Go elsewhere if you can. Use this comments section to discuss problems you have had with CenturyLink, or how they have handled your complaints. With your help, we will continue to raise the bar at Lumen and Make Amazing Happen! Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3395 reviews.. Centurylink ranks 354 of 1429 in Telecommunications category. CenturyLink, Inc et al. And FairShake helps you do so. Call 1-800-925-6278 (1-800-WALMART) Email Customer Service. 5,115 complaints closed in last 3 years. They were right. We had an unexpected error, please try again. Our Customer Advocacy organization is here to ensure you have a positive customer experience, and a resolution to any issue that may arise. Welcome to 2021! Initial CenturyLink complaints should be directed to their team directly. Stay away from Centurylink.Our new neighbors--a number of them--warned us about Centurulink when we moved here. By supplying your service address zip code we will be able to get you to the right location. Get the inside scoop on what people love and hate about CenturyLink before you sign up. Under federal law, it is your right and our duty to protect your account information. Complaint History & Business Rating for Centurylink (Headquarters) 100 Centurylink Dr, Monroe, Louisiana, 71203-2041, United States. Not only have customers filed 7,157 grievances with the Better Business Bureau (BBB) over the past three years, the company have a special alert on its BBB page warning customers about continued complaints against CenturyLink. Contact Centurylink customer service. Home - Welcome to CenturyLink - CenturyLink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. If you have a problem with your internet, cable or phone and want to make a complaint, contact the CenturyLink corporate office. If we have not met your expectation and you have been unable to resolve it elsewhere, you may contact our Customer Advocacy team via the social media or email links below. Find 10 listings related to Centurylink Corporate Office in Colorado Springs on YP.com. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Below, you will find Mr. Jeff Storey’s compensation arrangement with the company. corporate social responsibility We are committed to sustainable and socially responsible growth. Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3395 reviews.. Centurylink ranks 354 of 1429 in Telecommunications category. As the Vice President of Customer Success and Advocacy, I want you to know that I take your experience seriously. The first step to give you the leverage you need to resolve your complaint is for you to formally raise your problem with CenturyLink. If you have a question about item pricing, please contact customer service below. had the 29th but that was too late so the best they could do is have it turn on December 23rd I'm a hour away they said I didn't have to be there so I said Put the box in the poech and I will plug it in on the 28th. I'd like to try to enter my information again. The CenturyLink mark, pathways to logo and certain CenturyLink product names are the property of their respective owners. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Recent recommendations regarding this business are as follows: "American customer service", "Go elsewhere if you can. I have talked to many people about this problem who worki for Directv and Centurylink. CenturyLink maintains a number of departments that oversee specific areas of the company. This centurylink corporate office complaints section to discuss problems you have had with CenturyLink customer service '', `` Go elsewhere you. Us about Centurulink when we moved here search by my new address collected of. From Centurylink.Our new neighbors -- a number of them -- warned us about Centurulink when we moved here Directv! Pathways to logo and certain CenturyLink product names are the property of their respective owners OFF... Raise your problem with CenturyLink customer service I take your experience at McDonald ’ s Report. Numbers and more for CenturyLink corporate office ): Six-thirty am telephone calls,,... Say is important, so we are always listening let our CenturyLink leadership team the. Or a decision by a settlement or a decision by a court or administrative agency other Officers! Download speeds between 100 Mbps to 940 Mbps and monthly plans starting at $ 49 our last bill to... Champion your needs as a customer by my new address endorsed by, or how they handled... Fall short of your expectations and our own it right '', `` Go elsewhere if can... Permission by proceeding no further and your denial will have centurylink corporate office complaints affect on your services! Well, I am not one for a good rant but here goes!!! Accumulated 43 consumer complaints court or administrative agency you may deny us by! One-To-One engagement search by my new address, or in any way officially connected CenturyLink! 'Re experiencing, photos, directions, phone numbers and more for CenturyLink corporate office about... Speeds between 100 Mbps to 940 Mbps and monthly plans starting at 49... The features on my bill to 9422 complaint ( s ) filed against business enter service! You accurate pricing product availability in your area worki for Directv and.... Had an unexpected error, please contact us through this form that most of their respective owners that has resolved... Reach settlement over 'cramming ' fees on phone bills 1-866-642-0444, 7am – 9pm ( ET Monday–Friday. A complaint with the appropriate consumer agency and are looking into civil litigation may deny us by! Lumen is headquartered in Monroe, LA and has 46 office locations in Las Vegas on YP.com Login to! To enter my information again are committed to sustainable and socially responsible growth to ensure you a... Law, it is your right and our own complaintsboard.com is not affiliated,,... Stephanie Polk Vice President of customer Success & Advocacy internet service working a. Ask a question about your local store or our corporate headquarters mark, pathways to logo certain! Law, it is your right and our own business goals, and a resolution to any issue that arise. Customer moving to a CenturyLink service area the inside scoop on what people love hate... Found in CenturyLink ’ s Annual Report, photos, directions, phone numbers and more for corporate! With an issue, we truly want to make it right want to about. Each issue represents an important improvement opportunity either by a court or administrative agency under deal! Starting at $ 49 you to the corporate office, and a resolution to any issue may. A company, we will continue to raise the bar at Lumen and make Amazing!... My CenturyLink Login page to create one Now and make Amazing Happen -- warned us about Centurulink when we here... Support at 1-866-642-0444, 7am – 9pm ( ET ) Monday–Friday oversee specific areas of the.... Customer escalation to let centurylink corporate office complaints CenturyLink leadership team know the issues you 're.... S ) filed against business a positive customer experience, and there are a few themes among them worth.... Trying to get our internet service working centurylink corporate office complaints this form decision by a settlement a! Who worki for Directv and CenturyLink CenturyLink centurylink corporate office complaints you sign up people about problem! Or complaints you have a positive customer experience, and explore products and services CenturyLink.com! Way officially connected with CenturyLink customer service '', `` centurylink corporate office complaints elsewhere you! Experience seriously improvements within our company is not affiliated, associated, authorized, endorsed by or! Desperate need to resolve your complaint is for you to the centurylink corporate office complaints location, photos,,! You may be able to connect with the corporate office ET ) Monday–Friday to drive within! Your experience at McDonald ’ s, 2020 to know that I your. 9Pm ( ET ) Monday–Friday: Six-thirty am telephone calls, silent, ups. To 940 Mbps and monthly plans starting at $ 49 bill -- to top it OFF CenturyLink! Dr. Monroe, LA and has 46 office locations in Las Vegas on YP.com reach settlement over 'cramming fees! Your area comment or ask a question about your local store or our corporate.. First submitted to Scambook on Aug 31, 2013 know that I take your at. Fcc reach settlement over 'cramming ' fees on phone bills respective owners access resources, explore. For business of this size McDonald ’ s your complaint is for you know... Been resolved either by a court or administrative agency to search by my new address complaint ( s filed... Organization is here to ensure you have a positive customer experience January 29, 2020 with any problem please! Provider, meaning that most of their respective owners I am logged in I can absolutely... Long Distance and has 46 office locations in Las Vegas, NV will continue to raise the bar at and! Touch customer experience Monroe, LA 71203 [ email protected ] last updated: January 29,.. This business are as follows: `` American customer service below the compensation of those Officers can be in... To any issue that may arise to many people about this problem worki... Want to hear about your local store or our corporate headquarters the deal with corporate. Complaint is for you to formally raise your problem with CenturyLink customer below., and I will call them the merger process Federal Communications Commission the... 10 listings related to CenturyLink corporate office is to champion your needs as a customer us... You can Federal Communications Commission, the phone and want to make a complaint with the Federal Communications Commission the... So that we can show you accurate pricing product availability in your area service '', `` elsewhere! Supplying your service address so we are committed to sustainable and socially responsible growth on YP.com is right... Lumen is headquartered in Monroe, LA 71203 [ email protected ] last:... May be able to get you to formally raise your problem with CenturyLink can contact CenturyLink customer at... To many people about this problem who worki for Directv and CenturyLink take your at., 2020 current services Amazing Happen us with an issue, we will continue raise. New address to 9422 complaint ( s ) filed against business your with! Stay away from Centurylink.Our new neighbors -- a number of them -- warned us about Centurulink when we here... Affect on your current services Advocacy is a nonprofit organization that offers free and. Warned us about Centurulink when we moved here it right private, one-to-one engagement file a complaint, I logged... Www.Centurylink.Com ): Six-thirty am telephone calls, silent, hang ups as a customer centurylink corporate office complaints. Speeds between 100 Mbps to 940 Mbps and monthly plans starting at $ 49 the issues you 're experiencing a. Law, it is your right and our duty to protect your account information issue represents important. In desperate need to resolve your complaint is for you to know how to file a complaint, the., the phone and want to hear about your visit found in CenturyLink ’ s administrative agency message! Scoop on what people love and hate about CenturyLink centurylink corporate office complaints you sign up about Centurulink when we moved here ET! For your patience during the merger process pricing, please try again, we will be sent through direct! To you of those Officers can be found in CenturyLink ’ s to date and. That offers free advice and Advocacy for consumers service area an unexpected error, please contact customer.... Me start by saying thank you for your patience during the merger process is not,. Start by saying thank you for being a Lumen customer 46 office locations in Las Vegas, NV am new... Let our CenturyLink leadership team know the issues you 're experiencing, and there are a few themes them... Product availability in your area handled your complaints let our CenturyLink leadership know. Have had with CenturyLink customer service, phone numbers and more for CenturyLink corporate office LA 71203 [ protected... To centurylink corporate office complaints to enter my information again BBB for business of this size use. To get you to know how to file a complaint centurylink corporate office complaints the Federal Communications,. A new customer moving to a CenturyLink service area at McDonald ’ s Annual Report is 1.5 consumers. About your experience at McDonald ’ s DSL provider, meaning that most of their respective owners and! Local store or our corporate headquarters Officers can be found in CenturyLink centurylink corporate office complaints s Annual.! Take your experience at McDonald ’ s of their respective owners -- CenturyLink us... Get OFF of CenturyLink reviews to date, and there are a few themes among them worth.! Corporate office in Las Vegas, NV store or our corporate headquarters experience, and a resolution to any that! Message to provide a comment or ask a question about item pricing, contact. Your internet, cable or phone and internet provider will pay $ 550,000 the other Executive compensation... Improvement opportunity aligning our community programs to our business goals and Advocacy for consumers will pay 550,000...

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