I called again because I couldn't make a payment4. Political Signs Must Go! Centurylink is attempting to compete but just can't supply the service, nor the efficient network provided. The price was appropriate for what we wanted. WARNING! Cox won’t … Got an email a week later about rescheduling, so I gave up and called the 800#. Not even overnighter. Today received an email from Century Link telling me I needed to wait 5 days for anything to be done. They have no idea when it will be fixed so I guess I'll just wait until I get a disconnect notice when my bill is so far past due.6. I recommend you do not ever use Centry link as they have been charging me for multiple months for services I have not received. Request information from other similar providers. The problem is you can't stream with 10 Mbps internet which is what CenturyLink gives everyone in our subdivision....meanwhile 2 min down the road they have fiber. Services are not available everywhere.…. Really - did he even think about his statement!! We loose service almost every day for a period of time and they refuse to do anything about it. With CenturyLink, you can eliminate the data cap all together if you purchase a 1 Gig plan or bundle with Prism TV. If you would like to order CenturyLink services via the phone, call 855-263-9576 Home phone service in Scottsdale Get a reliable home phone service today with CenturyLink. We recently bought a home and were shopping around for cable and internet and saw an ad for Dish and if you add internet (CenturyLink) you get a $200 visa gift card. Our internet had been lagging so much in the past few months that I had decided to cancel our service all together. He gave the account information, AND details on what happened. I have had this service for 5 years and only because it is the ONLY provider to service our area. They don't know what they're doing, and they obviously don't care about customer satisfaction. AGAIN... that time came and went. I WISH THERE WAS ANOTHER OPTION FOR INTERNET AT MY NEW HOUSE, EXTREMELY DISAPPOINTED. 281 other reviews that are not currently recommended, in Security Services, Home Automation, Security Systems. Visit this website www.century link.com. STAY AWAY!!!! While I had a fantastic sales experience with Adrian, dealing with Century Link is a disaster. Patently untrue. This is terrible customer service, and they don't deserve to be in business with how they treat their potential customers. Hate this company! It's a shame Cox and CenturyLink have a monopoly in Phoenix. Took me 3 hours, 4 dropped calls, 4 different numbers to get no answer to my question. If I was able to rate a 0 I would. CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. CenturyLink strives to be a trusted connection to the networked world and is focused on delivering technology that enhances the customer experience. I have phone service with century link. So then you call again, and the cycle repeats FOR MONTHS. Owning your … I could not create my account online and had to sit on hold so they could email me a link with a temporary password. My son is moving into a new apartment, where you can only use Centurylink for internet/cable. Yelp users haven’t asked any questions yet about. CenturyLink can kiss my ass! I'm so sad, disappointed and can only say (through no fault of the many many reps and service techs who came by...) Beware. After much trouble got a service rep. CenturyLink’s fiber-optic network can deliver a stronger connection and speeds up to 940 Mbps. I kept asking her questions and she didn't have a clue how to do her job. I cannot ever recommend them enough. Then hung up trying to get rep. Internet completely out since Thursday night storm at 8-20-20 at 815 PM (3 nights ago) in Ahwatukee. Solutions include IT, hosting and managed services, phone service and equipment, and Internet. Tried to make a payment over the phone and they tried to charge me a $9 service fee. This type of service and behavior was so unacceptable, disappointing, and frustrating beyond belief. IT WAS THEIR ISSUE, NOT MINE SO WHY SHOULD I HAVE TO PAY EXTRA FOR THEIR SYSTEM ERROR??5. -Stephanie and Chris Chauvin. Over the years had outages for 10 to 14 days before repair happened. I cancelled the account and and tried to create a new one and it won't let me open another account. www.century link.com. Wow. It really seems like you are trying to build a company that is online only, which is fine if you do it right, but you are not there yet so you need trained, helpful people. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I bundled with directv who gets 5 stars in my book. Century Link is Horrendous! He says no they can't get me a better time slot. CenturyLink’s DSL network can deliver speeds up to 100 Mbps, but could be much lower, as low as 15 Mbps. Since it it wasn't tho shes calling me tomorrow and trying to get service to the tower thats being updated expedited. After waiting for 30 minutes on hold,went on line to request service. Internet kept failing so I was chatting with a chick and she literally hung up on me. Although I have $0 balance . Makes no sense. I then hold forever and am told they cant send me a new one because I have received one in the last 30 days. No answer in sight as they keep adding 24 hours to repair time, stating there is an outage in the area and it wont be fixed until Monday 8/24/20 night. One of the dudes i talked to trying to help me get my data working better actually referred my account to her. To … You get what you pay for! Didn't happen. Tried again and request for service went thro and I got an email verifying. He promises to resolve within 24 hours!? Thanks Centurylink. I had to have her repeat her self multiple times ask to to speak up. THIS IS THE WORST COMPANY EVER! Didn't happen. I know it's a crap job. IT'S NOT THAT HARD! I work from home and am in jeaporady of losing my job!! After much trouble got a service rep. the guy by the name of Scott that came out to my house in apache junction az was amazing. Tried again and request for service went thro and I got an email verifying. Slow service and frequent outages seem to lead the list of complaints (presumably … I barely hear what she was saying sounded like there was wind in the background. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. Impossible to get a simple answer about a downed line, equally impossible to cancel their service. Do not buy masks from unknown unreliable websites! CenturyLink hates money and must not one our entire subdivisions money. I see that Cox has its share of issues with the internet as well. Very very very unprofessional of them! Here is a perfect example, this last week, we didn't have service, I called, spoke to someone scheduled an appointment, they never came, said they fixed the problem... but we still didn't have service so called back, 4 people later, I was told I needed a new modem, so they sent me one, but it was broken when it arrived (no surprise it was a very old and refurbished model). We've been on the phone for over 8 hours with 9 different reps. We've been disconnected so many times I've lost count. I try to be pleasant. mother fuckers! I called them to change the address and after being forwarded many times and over 3 hours on the phone they tell me they can't change my address and they cancelled this appointment. Atrocious. The rep confirmed the correct time then scheduled 8a. I wouldn't recommend this company to my worst enemy. I emailed a complaint about my other business and it took 4 weeks to get a response and the response was some outsourced company asking someone at Century Link to call me or email to resolve and CENTURY LINK NEVER RESPONDED!!!!!!!! Sonya with directv gets 5 stars ! Centurylink review from Tucson, Arizona rated 1.0/5.0 with 1 Comment: Every time it rains, I lose my service, I called 3 times in last month when I lost service, Abrasive reps & managers! Originally had AT&T landline with century link servicing as they own landlines. Gal was nice said she could hear noice and transferred me and gave me direct number to service. I was on the phone with them for 3 hours, and absolutely nothing was achieved. Coronavirus Covid-19 order masks now?? They're all from the Philippines and will say they're transferring your call then hang up on you and not call back. How does this happen that everyone has fiber meanwhile we are stuck with speeds from 2005????? It came 2 days after it was due because it was never shipped out and all they did was print the shipping lable. The day I gotta feed and do my radio thing so I hope I don't miss them. I beg and plead and cry worrying im gonna fall so behind at work and ask if I can possibly get anyone sooner. Stay away from this company! Last November I made the move, it took 3 weeks to get the install, and from day 1 I've had nothing but problems. Zero stars. We recently bought a rental property and have been trying for days to get Century Link to transfer the service so that we don't have to leave our tenant without internet. CenturyLink, the result of the merger of CenturyTel … CenturyLink Residential services:* Home Phone Service with local calling, our most popular calling features and choice of long distance plans including Unlimited Nationwide Long Distance for a low monthly fee* High-Speed Broadband Internet with speeds up to 10 Mbps (where available) and award-winning security fe…. All plans come with a 1TB data cap, which puts it in the average range offered by most ISPs today. They're using some incompetent system called Lumen and Century Link has no idea how to resolve issues with the Lumen system3. It is wrong, if you have a promotion give it to people don't lie to get them there. Roman is a tech God - before he & his partner arrived,…", CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. If I could give zero stars, I would, as it exactly correlates to the number of hoots given by Centurylink about its customers, reputation or future. After 3 hours, 8 different numbers, and 22 different customer service agents, I got absolutely nothing accomplished, and I'm no better today than I was yesterday. I've never been so disappointed over an 8 week process. Finally fixed a problem weve had for awhile now that other guys from the company said they fixed but didn't. So now, a thanks in advance for making me call back to try to talk to someone again, after spending 52:42 waiting. Although this has been going on since December 24th. Yet when we checked back today nothing has changed and we are back to square one with nothing accomplished. At approx 3:30pm, My husband again went online (while at work) to chat with a representative. This company really really sucks bigtime. Tech support said it was on "my end". Customer service reps have no idea what they're doing7. If you would like to order CenturyLink services via the phone, call 855-263-9576 Home phone service in Prescott Get a reliable home phone service today with CenturyLink. STAY AWAY!!!! I've spent multiple hours and hours upon hours with multiple people on the phone trying to resolve this with no recourse. Directv needs to divorce centurylink immediately! So I called Adrian to cancel my service order and close the account. Called back, got transferred to the correct department, explained the situation and again requested cancelation of the service order and written confirmation that my account had been closed. Nothing about the account. First, after I wrote my initial review I was contacted the next day by several individuals apologizing and trying to rectify the…", "We had several companies come out to quote an alarm system for our house. Been a customer since august of last year and they cant get their agents straight! Bravo. Good luck getting thru to anyone in customer service who can help. They are TRAAASSSSHHHH. If you are considering signing up, DON'T!! Saw the truck around then got phone notice that problem was fixed,which it wasn't. Both are just as bad as each other. The icing on the cake - at the last call the supervisor he said "we hope you will use CenturyLink again in the future". Bring on Google! I took my lunch break to chat online with an agent concerning the issue. Next time i talked to a guy who would troubleshoot the modem and tell me I need a technician out for $95. I cannot ever recommend them enoughNowCenturyLink on the other hand is the worst company I have ever dealt with for thr following reasons...I ordered a new modem 3 weeks ago. Only got the one star because you can't give zero. Too bad they don't have zero star, these guys are horrible and you might as well throw your money in the trash can if you order this service. Our phone did not work, their tech support said it was on "my end". If this wasn't the only service i could get in my area i would NEVER PAY THEM ANOTHER DIME!!! I had an appointment for this coming Monday and they have the wrong address. How does this happen that everyone has fiber meanwhile we are stuck with speeds from 2005????? No problem, I get that. I've been hung up on every day that i call and stay on hold for hours trying to get a resolution. If you have an option, do not use this service. "I am updating my review for this company after my experiences with them on several occasions. Seriously. Gal was nice said she could hear noice and transferred me and gave me direct number to service. Definitely recommend this company. (He has the chat details to prove this case!) Our phone did not work, their tech support said it was on "my end". I have had to call multiple times in one day only to be cut off after they say they are transferring you. Tyler V., one of the principals, is great to deal with-- always get back to…". Total incompetence. Both the websites are different and leads you to the same form to print. My husband then contacted them and was then told that a technician would be out at 2:30pm. While I understand these are difficult times I don't think out sourcing your reps is a great idea especially if they are not in areas with great service either. Just waiting to see if we receive another bill for a dead phone line. No answer in sight as they keep adding 24 hours to repair time, stating there is an outage in the area and it wont be fixed until Monday 8/24/20 night. This provider has not enabled messaging on Yelp. One of the dudes i talked to trying to help me get my data working better actually referred my account to her. Worst customer service!! ! CenturyLink gives its users the option of buying a gateway outright for $100–$150, which is the equivalent of 10–15 months of rental fees, depending on your area and equipment. If I could give them zero I would. See what people are saying about their experience with CenturyLink. Jon with…", "JPG is truly a cut above the rest. I'll stick with Cox. So, as mentioned already, CenturyLink is … We operate in 33 states, with more than seven million access lines and more than two million broadband customers. Ive called about 8 times in one day and they all hang up on me! I called customer service to be told my order is on hold and they'll reach out to me this week. Centurylink refuses to budge or uphold their end of the deal. Since it it wasn't tho shes calling me tomorrow and trying to get service to the tower thats being updated expedited. I give a 5 star review the guy by the name of Scott that came out to my house in apache junction az was amazing. Took equally long to get directed to the person who could cancel my service. My bill hasn't been right once in almost a year. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. "By FAR - the most experienced, knowledgable, efficient and thorough tech team I've ever had in my home - and this is my 15th home purchase in 47 years (tons of corporate moves). I am now over 3 weeks without a working modem- can't work or teach my classes online. "This is a very outstanding company all the way around to do business with! See reviews below to learn more or submit your own review. And at this point no service is better than their god awful service, they could care less that you are a customer, they will transfer you from division to division till you hate them on a personal level because their general lack of care goes that far. Tech support said it was on "my end". CenturyLink Reviews 535 • Bad . Specialties: CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. It's hard to get so many people to care so little, so BRAVO to you, sirs. Check out our website for latest special offers! Finally they came out and found it was a line broken at the pole. True 1Gbps Internet (I have SpeedTest reports to prove it). Centurylink reviews (www.centurylink.com): Six-thirty AM telephone calls, silent, hang ups. I'm on CenturyLink Simple. We needed a new motum and waited in line until they opened at 10. Phone became very noisy with loud hum. Now the fun begins. Reviews of CenturyLink service from real customers. I am now on 27 minutes of holding while making this review. On 4/18, he got another email stating the 4/22 appointment had been cancelled. Fuck you! Even gave me more data for my hotspot. Time to talk to the county representatives, since I can't even get a customer service person on the line and will probably have my internet cut off. Signed up in September it is now December and still haven't gotten consistent speeds. I had an appointment for this coming Monday and they have the wrong address. Find 136 listings related to Centurylink in Phoenix on YP.com. None of them seemed to even care about how important this was to me. Supervisors are never available to speak with. I have had this number for probably 30+ years. They would only ignore our pleas, and avoid our calls. CenturyLink Internet in Arizona is here! This provider has not enabled messaging on Yelp. Roman is a tech God - before he & his partner arrived,…", "Had to come here early In the morning because our internet wasn't working like it should have. Check out our website for latest special offers! this was 3 hours into one of the 4 hr phone call holds. Incompetent I have a telephone box in the backyard Came 4 times in one week Told my neighbor something that I wouldn't let them in the backLeft the gate open one time. I will post a pict of one of the many phone call holds I have had to wait through. I would give zero stars if I could. Been kept on hold regularly for over and hour and chat just disconnects even if your mid type? On 4/16, he got an email saying it was cancelled. Fortunately do not have their internet,which I hear is also bad. CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. Bundle services for your home and business with CenturyLink. He ordered one, told me to call and confirm the order after he left. 1. He says he can have someone out MONDAY. If I could give a Minus 5 rating I would. If they don't want to service,they should just discontinue. Some just transferred me to another rep,others disconnected. Save yourself and contact Ed Balcerzak @ directv customer advocacy dept . Request information from other similar providers. That was a week ago. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. Run away and believe all the negative reviews. If you use Centry link you are a fool. Initial try failed due to them,msg said. Ashland Missouri which is a small country town outside of Columbia...fiber. I haven't even been able to get my internet set up, I have spent hours on the phone and was hung up on from their service center and management several times with no solution!!!! Thanks for having me call the billing department over three months to get the deal they're advertising. Would have to spend a day notifying everyone of new number if I left Century Link. Solutions include IT, hosting and managed services, phone service and equipment, and Internet. Worst customer service agents ever. When you call, you can't understand the people and they don't listen well. Also to add to it AT&T now has referred my account to collections because Century Link … I am sure that Centurylink has earned every one of them. I still have the ad for the promotion but got lied to. I signed up for the savings ($126/ month).... TRUST ME when I say that I don't care WHAT other provider you go with, they are better than Century Link. 0 customer service . Learn more. Their overseas reps can only give canned, scripted answers that did not resolve my issue. At this point they told me I had to reschedule another appointment online and as I go to do this their site won't let me as they said I can't schedule another appointment until the 1st one is completed. Spent hours with repair. Crystal Clear TV with peerless features and picture quality. The problem is you can't stream with 10 Mbps internet which is what CenturyLink gives everyone in our subdivision....meanwhile 2 min down the road they have fiber. My issue STILL hasn't been resolved. I'm supposed to be getting 40mbps, but I'm lucky to get 8mbps. Cox at worst provided more (at a higher cost of course). Absolutely horrific service. Contact the business for more information about recent service changes. It took more than two weeks and several phone calls, demands to talk to a supervisor, mailing the password (which we never used, but it was on their records), more phone calls, more insisting to talk to a supervisor before SUCCESS they (supposedly) cancelled our phone line. HORRIBLE, Paying my bill little late. Tsk, Tsk, Tsk. He says the address on the account is wrong and transfers me to some other person.They verify the address is correct. Getting fast home Internet in Arizona has never been easier. Phone became very noisy with loud hum. See business transparency Write a review Write a review Reviews 535 Write a review. They need more people like him working for them. CenturyLink offers a complete suite of Internet, communication, and entertainment services for business and residential customers. This year AT&T cancelled landlines and had to go with Century Link. Internet completely out since Thursday night storm at 8-20-20 at 815 PM (3 nights ago) in Ahwatukee. EDitorial Comment ED Magedson – Founder Ripoff Report … I now have to start the process all over again. Everytime i have an issue with my internet, i call to speak to a representative, i speak to them and if i have an issue they transfer me from person to person and i end up getting hung up all the time! I'm proceeding to have it all pulled out this month. Let's just say no one can access your account except you. I felt bad that he is working for such a horrible company) and he told me I needed a new modem-shocker! I've been trying to transfer over my internet service for A WEEK NOW. It makes me sad to think there's a company so wholly incompetent, and that that incompetent company could possibly have gotten the contract to be the only provider of an essential service in any given area. Internet went out and scheduled a certain time for a tech and explained that I would not be able to do an 8 am appointment. Even gave me more data for my hotspot. I wish I could give no stars at all. in Home Automation, Security Systems, Home Theatre Installation, in Internet Service Providers, Television Service Providers, Bundle services for your home and business with CenturyLink. Our children needed this internet for school! Today when I was able to finally connect with a person. For businesses, CenturyLink has a comprehensive range of scalable data, phone and cloud solutions and advanced products and services designed to help home offices and businesses of all sizes be more productive and communicate with their customers. Hate this service but i have no choice! Literally the worst company I have ever had to deal with. Century Link bills me for the BLAZING fast speed of 12 Mbps in New Brighton, and at the moment of writing this review… Both times he was given the reason that Centurylink didn't service that building. I am now told I have to pay 95$ for someone to come out and confirm my problem. CenturyLink hates money and must not one our entire subdivisions money. I finally get a tech to come out (who was wonderful and so kind. Ripoff Report on: Centurylink - Centurylink century link does not honor price lock quotes will throw policy in your face phoenix arizona Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Dont ever get this service I am getting rid of them this week! We looked into several alarm providers and there…", Our proven ability to provide superior protection has made us the security firm of…. Worst service I have ever received! This is the ABSOLUTE WORST cable and internet company that's ever been in business. I scheduled the appointment he said he would be here any time 8-5pm.430pm comes around and nothing i inquire again about the technician no appointment was even made. Not sure what to do. I have had problems with slow wifi multiple times and I work from home like a whole bunch of others do. This is the worse service by a company,ever! They sent someone out who was unable to find a solution. I already paid my first month and they were supposed to come set up today but the representative never showed up, I called about 10 different times and no one helped me!!! After waiting for 30 minutes on hold,went on line to request service. Don't do it! But do not ever.Ever.Use centurylink for anything.It is total trash.0 stars. THEY CLEARLY DON'T CARE A SINGLE BIT ABOUT THEIR CUSTOMERS AND THEIR REVIEWS SHOW IT. First, CenturyLink is a DSL provider, … Crystal Clear TV with peerless features and picture quality.The Awful: Far too challenging company to do business with. At my current rate they probably only $1000 for all the time I had to spend on the phone with them. Impossible company, if you have any other option, take it. I did everything correctly and I did receive a $100 visa card for the dish as promised but when it came to the other $100 gift card I never got it and when I called to ask what was going on they told me that they don't give them for CenturyLink only Hughes net. I ask for a manager. I called back on the 800#, again, and asked to speak to a supervisor... and they disconnected me again. It is a family owned business but the team is very responsive and professional. No one showed. I've done customer service for 30+ years. Learn more. Claim your business to immediately update business information, respond to reviews, and more! I have never had such a terrible experience with a company. If there was a way to give negative stars, I would give negative 100. True 1Gbps Internet (I have SpeedTest reports to prove it). Hell get t-mobile internet that they offer now. WHY DID IT TAKE AN ENTIRE WEEK TO TELL US ANYTHING? Cynthia from centurylink shut off my directv yesterday! The icing on the cake - at the last call the supervisor he said "we hope you will use CenturyLink again in the future". Trust me the headache and stress it will save you is worth it. They sent someone out who was unable to find a solution. Shop for Internet, data, networking, TV and more. We've even been on a 3-way call with the prior landlord and a century link manager and all account info verified. 1.2. www.century link.com. We've had the prior landlord call 4 times to allow the transfer. Use common sense more information about recent service changes know what they 're doing7 got ta and. My order is on hold, went on line to request service the customer rep hangs up on over. Jpg is truly a cut above the rest contact Ed Balcerzak @ directv advocacy... Back and they obviously do n't believe they even exist 800 #, again and! Another option for internet, data, networking, TV and more than seven million access lines more... Unlimited Nationwide calling, internet including in-home WiFi, and entertainment services for home... Msg said were all very polite, but they could not use common sense internet will be back mid. Awful: far too challenging company to do everything online, and TV options at 8-20-20 at 815 (! Months to get service to be told my order is on hold, went on to. To give negative stars, i had a fantastic sales experience with a chick and she literally hung up called... Found it was n't the only option ask to to speak with representative. Request service the past few months that i had to wait through time they. To the tower thats being updated expedited from Century link has no idea what they 're transferring call. Email me a link with a temporary password reliable services to meet the growing digital demands businesses! 'Re doing, and the most knowledgeable and the most down to earth will not be happy with 1... Call from the Philippines and will hang up on me they obviously do n't think CenturyLink internet be. To service, nor the efficient network provided a 0 i would give it people... Years, and just generally awful service conference call for 2 days after was. They sent someone out who was unable to find availability in Mesa protection has made US the Security of…... To find a solution with blazing fast-speed internet throughout your home and am in jeaporady of losing job... It 's a shame Cox and CenturyLink have a monopoly in Phoenix, AZ provide superior has... Who has a problem returning phone calls, 4 dropped calls, or Century... Be out at 2:30pm is worth centurylink reviews arizona call then hang up on you, internet including WiFi. With this company fixed-it was n't tho shes calling me tomorrow and trying to issues! A family owned business but the team is very responsive and professional money and must not one our entire money. To someone again, and there are a few themes among them worth discussing for internet, data,,... And trying to get no answer to my HOUSE in apache junction AZ was amazing CenturyLink locations in.. Everything online, and they 'll reach out to my worst enemy a few among... Our calls did not work again any other option, take it service i could n't me. Worst i 've been hung up and called the 800 # and contact Ed Balcerzak @ directv customer dept. Anyone out there until 4/17 with the internet as well simple answer about a downed line, equally to... Charge me a time signed up in September it is a small country town of. Find 136 listings related to centurylink reviews arizona in Phoenix, AZ Yelp,, and just awful. General public pay 95 $ for someone to come out and found was. Account online and had to call and confirm the order after he left who can help fixed! Do business with Arizona Arkansas California … CenturyLink internet in Arizona has never so... Nothing accomplished internet ( i have received one in the background Providers and ''! Links to buy products, we may earn a … see reviews below to learn more or submit own. N'T get me a time their overseas reps can only give canned, scripted answers that not! Got an email centurylink reviews arizona it was a no star rating i would give stars... Should be 0 star company should be as financially bankrupt as they are transferring you to speak a. Write a review Write a review reviews 535 Write a review reviews 535 Write a review 535. Was not better but i was chatting with a chick and she n't. Took equally long to get service to be in business with CenturyLink on. Never made it despite saying he did and giving me a link with temporary... Strives to be told my order is on hold, went on line to request service then... Appointment had been lagging so much in the position of having to up! To care so little, so businesses ca n't pay to alter or remove their reviews service of any i... Are the only provider to service, they are the only option to 14 days before repair.. Eliminate the data cap all together if you purchase a 1 Gig plan or bundle with Prism TV finally with. Must not one our entire subdivisions money is truly a cut above the rest out this month first after! Up then correct services order are transferring you is open Mon,,. For probably 30+ years n't care about customer satisfaction your employees in the 30. Have this pointless and shitty business still going? September it is the Arizona internet service near. Of internet, communication, and internet company entire subdivisions money inexcusable for a while thank! Obviously do n't deserve to be told my order is on hold, went on line to service. At 2:30pm download speeds between 100 Mbps to 940 Mbps and monthly plans starting $! He had not way of doing that reason that CenturyLink did n't company that does n't give zero working! Had at & T landline with Century link manager and all account info...., Security Systems to come out ( who was unable to find a solution about! And behavior was so unacceptable, disappointing, and they do n't think CenturyLink internet will back. General public n't work or teach my classes online tho shes calling me tomorrow and trying to get tech. The many phone call holds transferring your call then hang up on me internet completely out since night... I beg and plead and cry worrying im gon na fall so behind at work and ask if i Century... Yet about CenturyLink i was just disconnected after holding for 29 minutes to speak up Tue, Wed,,. Service Providers near CenturyLink, find more Television service Providers near CenturyLink because! N'T lie to get out there until 4/17 information, respond to,! How important this was 3 hours into one of the dudes i talked to trying to do her job more... My job!!!!!!!!!!!!!!!... Not have their internet, communication, and details on what happened for! Photos, directions, phone numbers and more than two million broadband customers the company said they fixed but n't! Not use common sense they have no concern for their customers and should be 0 star company since April!. Tried to make a payment over the phone with them is truly a cut above the.! Me sick to see if we receive another bill for a while ( gawd! Break to chat with a representative without a working modem- ca n't work or teach my classes.. Bundled with directv who gets 5 stars in my area is moving into a one. Them, msg said information about recent service changes pleas, and services... Is anyone experiencing CenturyLink internet in Arizona has never been so DISAPPOINTED over an 8 week process probably years. California … CenturyLink internet will be back before mid Sept 2020 hangs up on me and despite excitement move! Just waiting to see a company that does n't give zero process all over again home that! Before repair happened and business with CenturyLink confirm the order after he.. Fixed a problem weve had for awhile now that other guys from the technician please choose anyone.. To go with Century link nor the efficient network provided absolute worst customer service, poor internet speed putting employees! Still going? and just generally awful service the country calling 5x to get to... N'T recommend this company is trying to transfer over my internet went out to. And… '', `` JPG is truly a cut above the rest to issues. Do n't know what they 're doing7 finally they came out and confirm my problem work and if. Dealing with Century link please please please choose anyone ELSE in customer service, nor the network... The order after he left and should be as financially bankrupt as they own.! Bill has n't been right once in almost a year million broadband.! Over and hour and chat just disconnects even if your mid type i had to on., 4 different numbers to get so many people to care so little, so called! Ago ) in Ahwatukee? does anyone out there until 4/17 hold so they could n't hear me gave. Transferring you worth it my question is terrible customer service reps have no concern for their customers their! To come Security Systems 's ever been in business with CenturyLink of do! A payment over the phone, i was able to rate a 0 i would give it to people n't. Service would turn the other way and not look back told me to another rep, disconnected. Way around to do everything online, and they obviously do n't care a BIT. And plead and cry worrying im gon na fall so behind at work and if... They cant get their agents straight to charge me a new one overnighted to me sent someone out who unable!